Shipping policy
Welcome to Kanzy Kids!
We are excited to bring our vibrant and engaging products to your doorstep. To ensure you have a seamless shopping experience, please take a moment to review our detailed shipping policy below:
Shipping Availability:
Kanzy Kids offers shipping within the United Arab Emirates (UAE) & Internationally.
Express Shipping Details: (UAE ONLY)
- We provide express shipping with a commitment to deliver your order within 1-2 business days.
- Please be aware that orders placed on weekends (Friday and Saturday) will require an additional day for delivery, as shipping services are subject to weekend schedules.
Order Processing:
- Orders placed before 8 AM are processed on the same day, ensuring the quickest possible dispatch.
- Once your order is prepared for dispatch, you will receive a confirmation email containing tracking details, allowing you to monitor the progress of your shipment.
Handling and Preparation:
- Our team ensures that each order is carefully packed and handled with the utmost care to preserve the quality of our products.
- In the rare event of an unforeseen delay, we will promptly notify you via email or phone to keep you informed.
Customer Support:
Our customer service team is dedicated to assisting you with any questions or concerns you may have regarding your order. We strive to provide timely and efficient support to enhance your shopping experience.
Contact Us:
If you need further assistance, please feel free to contact our customer support team at hello@kanzykids.com . We are here to help and ensure your satisfaction with our products and services.
If your country is not on our list contact us and we will do our best to get it shipped to you.
Thank you for choosing Kanzy Kids. We look forward to delighting you with our products and exceptional service!